FANLINE
call center
Workspace UNICEF ▾
tenant 0 owner view
KB
ReportsAgent Comparison Scorecard
Agent Comparison Scorecard
All Call Centers All Campaigns All Agents live data
Generated —
Total dispositions logged
live aggregate
Orders
Non-orders
👤
Agents with logged calls
of all agents
Top agent calls
Avg calls / agent
Live (low volume) — the scorecard below aggregates real dispositions by agent. Figures shown are honest live counts; cells read mostly zero until call outcomes accumulate.
Showing all columns · Toggle columns below — Calls, Orders, Non-orders, Outcome mix
Agent Comparison — agents
live · sorted by calls
Rank Agent Calls Orders Non-orders Callbacks Top Outcome
Loading agent aggregation…

Outcomes Breakdown

Order vs Non-Order · live result-code aggregation
Order Outcomes — orders total
Result code Count Share of orders Share of all
Loading…
Non-Order Outcomes — non-orders
Result code Count Share of non-orders Share of all
Loading…
MOCKUP · Report · Agents (Agent Comparison Scorecard) · URL <tenant>.fanline.jp/reports/agents · spec: report-view.DESIGN.md · NEW page — the deliverable sold to tenant clients